Shipping and Returns

Return policy

  • Pip Robins will accept returns, exchanges and cancellations
  • Contact within: 7 days of delivery
  • Ship items back within: 21 days of delivery
  • Request a cancellation within: 12 hours of purchase
  • The following items can't be returned or exchanged:
    • Because of the nature of these items, custom or personalized items cannot be exchanged nor refunded

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.
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